Went to see “Enchanted” this morning. What a delightful, fun movie it is, a fairy tale combining animated and live action. Amy Adams is just gorgeous in it and really makes this movie. The chipmunk is pretty good too.

Not so enchanted was I with the Boxing Day sale experience afterwards. Got stuck in a line in Myer while the people in front of me were trying to exchange things. It must have taken 15 minutes to sort out the transaction, and at one stage there were 5 staff involved trying to figure out what to do … all over an $80 exchange. I wonder if it ever occurs to someone that (a) having 5 people stuffing around over an exchange wipes out whatever profit there was in the sale, and (b) rather than piss off the next 10 or so people held up waiting, they’d be better off just giving the customer what they want without trying to investigate it to the nth degree to work out what the price difference was between the old and new goods – $7 I think it was.